If you have any questions or problems with your order, please reach out to ReRun Customer Service by submitting a help request. Filling out a ticket helps us ensure you receive a prompt response! Typical response times are within 2 business days. We are experiencing high volumes of customer inquiries, so some responses may be delayed. We appreciate your patience and understanding.
Our team is available 7 days a week, from 9:00am-5:00pm PST. Please note that ReRun Customer Service is a separate team from the Allbirds Customer Service team and is an email-based resource for any questions or concerns you may have regarding Allbirds ReRun.